🏡 Frequently Asked Questions
What exactly do you do during a home visit?
Each visit follows a structured checklist to ensure nothing is overlooked. We inspect key areas inside and outside the home, check for signs of leaks or moisture, confirm doors and windows are secure, and look for anything unusual or out of place. After each visit, you receive a clear update so you always know the status of your home.
How often can you check my home?
Most clients choose weekly visits, but we offer flexible scheduling based on your needs. Whether you’re away for a short trip or an extended period, we can create a schedule that provides the right level of oversight.
What happens if you find a problem?
If something needs attention, we notify you right away with clear details and photos if needed. With your approval, we can coordinate trusted local trades or handle simple issues directly. The goal is to address small problems early before they become costly.
Do you provide reports after each visit?
Yes. After every visit, you’ll receive a concise update outlining what was checked and confirming everything is in order. If anything requires attention, it will be clearly explained along with recommended next steps.
Are you insured and trustworthy?
Yes. We operate professionally and treat every home with the highest level of care and discretion. Trust is the foundation of this service, and we understand the responsibility that comes with being entrusted with your property.
Can you help with things like mail, deliveries, or small tasks?
Absolutely. We can bring in mail or packages, adjust lights or blinds, and handle small tasks that help maintain the appearance of an occupied home. Let us know your preferences and we’ll incorporate them into your visits.
Do you offer services for vacation homes or seasonal properties?
Yes. Many of our clients own second homes or travel for extended periods. Our service is designed specifically to provide peace of mind while you’re away, whether for weeks or months at a time.
What areas do you serve?
We serve all of Greater Victoria, including Oak Bay, Saanich, View Royal, Langford, and surrounding neighborhoods. If you’re unsure whether you’re within our service area, feel free to reach out.
How do I get started?
It starts with a quick conversation about your home and your needs. From there, we’ll arrange an initial visit and set up a schedule that works for you. The process is simple and designed to be hassle-free.
How is pricing determined?
Pricing depends on the size of the home, frequency of visits, and any additional services requested. We provide clear, straightforward pricing after understanding your specific needs—no surprises.